Delete your Happeti account

Want to have your account and the associated personal data deleted? You can make the request even without the app installed.

Request deletion

Open deletion request in email

Or write directly to support@happeti.de with the subject “Happeti: Delete account and data”. If possible, use the email address of your Happeti account. If you no longer have access to it or use an Apple relay address, please mention this in your request.

Please do not send passwords, verification codes or copies of identity documents. Opening the email link does not send a message or delete an account.

What happens next?

The request concerns your Happeti account, including the associated personal data, not just signing out or deactivation. Before deletion, we must establish that the request comes from you. You will receive information about any further steps needed and confirmation when the process is complete.

The scope includes account and profile data, favourites, settings and your own content in particular. Data that must be retained to meet legal obligations or resolve outstanding matters must be distinguished from data being deleted. During processing, you must be told which data is affected and how long it must still be retained. This page does not promise immediate, complete removal of all backup copies.

In the app

You can find account closure under “Account → Privacy → Close account”. A pending closure status is not confirmation of complete deletion.

A Happeti deletion request does not delete your Apple or Google account.